Return Policy & Exchange Policy:

Thank you for shopping at Apparel Club India! We value your satisfaction and want to ensure a smooth shopping experience. This Return & Exchange Policy outlines the terms and conditions for returning and exchanging products purchased through our website.

1. Eligibility for Returns and Exchanges:

  • We accept returns within 2 days and exchanges within 7 days from the date of receipt of the product.
  • To be eligible for a return or exchange, the item must be unused, in its original packaging, and in the same condition as when you have received it.
  • Certain products, may not be eligible for return or exchange due to their nature. Please refer to the product description or contact our customer support for clarification.

2. Return Process:

  • To initiate a return or exchange, please contact our customer support team at [insert contact details]. Provide your order number, the item(s) you wish to return or exchange, and the reason for the return.
  • Our customer support team will guide you through the return process, including providing you with a return shipping label if applicable.
  • Ensure that the item(s) are securely packaged to prevent damage during transit.
  • Please include a copy of the original invoice or order confirmation in the return package.

3. Return Shipping Costs:

  • If the return or exchange is due to our error or a defective product, we will cover the return shipping costs. Please contact our customer support for further instructions.
  • If the return or exchange is not due to our error, the customer is responsible for the return shipping costs.

4. Refunds and Store Credit:

  • Once we receive the returned item(s) and verify their condition, we will initiate the refund process.
  • Refunds will only be issued to the original payment method used for the purchase.
  • If the customer prefers store credit instead of a refund, we can accommodate that request.
  • Please note that it may take 7-10 Business Days for the refund to be processed and appear in your account, depending on your payment method and financial institution.

5. Exchanges:

  • If you wish to exchange an item for a different size, colour, or variant, please contact our customer support team.
  • Exchanges are subject to product availability. If the desired item is not available, we will process it as a return and issue a store credit for the order value excluding shipping charges (if any).

6. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact our customer support team immediately.
  • We may require photo evidence or a detailed description of the damage or defect before proceeding with the return or exchange process.

7. Sale Items:

  • Sale items, marked as such on our website, are non-returnable and non-exchangeable.

8. Modifications to the Return Policy:

  • Apparel Club India reserves the right to modify or update this Return or Exchange Policy at any time without any prior notice.

If you have any further questions or concerns please email us at apparelclubindia@gmail.com

 

 

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